Contact Us FOR REFUND

To better assist you, our customer service representatives may ask you for some or all of the following information. This information is used solely for the purposes of looking up your payment and verifying your identity. For more information on our commitment to preserving your privacy and security, visit our Privacy Policy.

To Make A Payment
Already Made A Payment
  • • Name of the organization you are paying
  • • Amount to pay
  • • Contact e-mail address, telephone number
  • • Credit card, debit card, or bank account numbers
  • • Social Security Number or Employer Identification Number
  • • Name of the organization you are paying
  • • Amount paid
  • • Confirmation Number
  • • Credit card, debit card, or bank account numbers
  • • Social Security Number or Employer Identification Number
  • • Date of Payment

Please contact us via the channel listed below that best fits your area of concern:


Refund – 1-774-327-1664
(Billing Telephone Service – 24/7)
Federal Payment Inquiries – +1-774-327-1664
 (Automated Informational Interactive Voice Response Service – 24/7)

Online Payment Inquiries – e-mail our Customer Service at service@ealerts-billing.com  or call 774-327-1664 for Customer Service assistance.

International Payment Inquiries – 1-703-653-2491
(Monday - Friday, 8:00am - 6:00pm CT)

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